Things to know about rings!
Rings ordered in non-stock sizes may require extra time. Non-stock items are non-refundable.
If you see a ring you love and it’s not able to be sized specifically for you, Schmitt Jewelers may be able to create a similar design for you.
Returns must be received by Schmitt Jewelers within 30 days of the original purchase date, in the original box, in brand new condition, and accompanied by the original receipt along with your name, address and phone number. We can send you a pre-printed mailing label upon request.
Schmitt Jewelers does not accept returns on visibly worn items, custom-made items or altered items. Please indicate if you would like to receive store credit, and Schmitt Jewelers will issue full, non-expiring credit to your account.
Due to the custom nature of many of Schmitt Jewelers’ products, we do not accept returns on items that have been sized, engraved or otherwise altered, either by us, or by a third party.
You may return your purchase in-store or mail it to:
4402 E. Camelback Road
Phoenix, AZ 85018
Schmitt Jewelers is not responsible for lost packages, therefore you should insure all shipments.
Returns may take up to two weeks to process, and approximately a month to appear on your credit card statement.
If you have any questions, feel free to contact us at 602-598-5177
Tuesday through Friday 9:30am-5:30pm MST
Saturday: 9:30am-4pm MST.